Service Improvement Outline Gold Standard:
- Track 3 - Focus on Management level staff
- Understanding service delivery
- Establish a service culture
- Creating / Maintaining service goals
- Understanding your employees / team
- Understanding your customers
- Empowering your team
- 80-20 rule
- Establishing Mechanisms for continuous improvement
Contact
Contact Information
E-mail : sales@sbus.co.za
Phone : 011 074 4282
Mobile : 072 421 5127